Sunday, November 26, 2006

Call center

Customer: "I've been ringing 0700 2300 for two days and can't get through to enquiries, can you help?". Operator: "Where did you get that number from, sir?".Customer: "It was on the door to the Travel Centre".Operator: "Sir, they are our opening hours".
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Samsung Electronics Caller: "Can you give me the telephone number for Jack?"Operator: "I'm sorry, sir, I don't understand who you are talking about".Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?"Operator: "I think you mean the telephone point on the wall".
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Caller (enquiring about legal requirements while travelling in France ):"If I register my car in France , do I have to change the steering wheel to the other side of the car?"
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Directory Enquiries Caller: "I'd like the number of the Argoed Fish Bar in Cardiff please".Operator: "I'm sorry, there's no listing. Is the spelling correct?" Caller: "Well, it used to be called the Bargoed Fish Bar but the 'B' fell off".
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Then there was the caller who asked for a knitwear company in Woven. Operator: "Woven? Are you sure?"Caller: "Yes. That's what it says on the label; Woven in Scotland ".
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Tech Support: "I need you to right-click on the Open Desktop". Customer: "OK". Tech Support: "Did you get a pop-up menu?".Customer: "No".Tech Support: "OK. Right-Click again. Do you see a pop-up menu?" Customer: "No". Tech Support: "OK, sir. Can you tell me what you have done up until this point?". Customer: "Sure. You told me to write 'click' and I wrote 'click'".
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Tech Support: "OK. In the bottom left hand side of the screen, can you see the 'OK' button displayed?" Customer: "Wow. How can you see my screen from there?"
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Caller: "I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two weeks will I have my file back again?".
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